Returns & Exchanges

At شركة القيم العالمية للحاسبات, we ensure your satisfaction by offering a flexible 7-day return and exchange policy for all electronic devices and accessories. Items must be in their original packaging with all seals intact and accompanied by the original purchase invoice.

Return Process

• 1.
  Initiate Request

  Contact our customer support team or visit our portal within 7 days of delivery to submit your return request and provide your order number.

• 2.
  Quality Inspection

  Our technical team will review the request and inspect the device to ensure it is free from user-inflicted damage and contains all original components.

• 3.
  Secure Packaging

  Once approved, carefully pack the item in its original box with all manuals, cables, and warranty cards to prevent damage during transit back to our warehouse.

• 4.
  Refund Processing

  After receiving and verifying the returned item, we will process your refund to the original payment method or as store credit within 5 to 10 business days.